ECM 807 - Mapping of default view (Doc ID 2767623.1)

Last updated on MAY 13, 2022

Applies to:

Goal

 Client was trying to map a specific role to a default view by using the below tables. Their expectation was to let users in a specific role see only the cases assigned to or owners of those cases. They were trying to configure the below tables based on the roles.

select * from kdd_queue_master; --1
select * from kdd_queue_filter;--2
select * from KDD_QUEUE_ROLE_MAP ;--3
select * from KDD_CASEATTRBT_MASTER;

Solution

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