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SET-ODD2 batch is continuously is running for 2 days for a particular company (Doc ID 2767964.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------

SET-ODD2 batch is continuously  is running for 2 days

System did not generate the statement files(loans & dues) as part of the odd2 batch for a particular company, there are no failures in the batch jobs related to this process.

Statement files for the other company got generated successfully. 


EXPECTED BEHAVIOR
-----------------------

ODD2 batch should generate the files as expected

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Run the SET-ODD2 batch job for the mentioned company
2. Verify the batch job should get completed without any issues 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, Bank facing performance issues cannot complete the end of the day for that particular which could not generate files

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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