My Oracle Support Banner

AutoVue Server Service Stays at Starting Status Forever and Fails to Restart When Restarted from Windows Service Console (Doc ID 2768041.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.1 and later
Generic Windows

Symptoms

Actual Behavior

AutoVue server service does not finish to start and stays at Starting status forever when restarted from Windows service console
 

Expected Behavior

AutoVue server service to startup quickly

Steps

The issue can be reproduced at will with the following steps:
1. Launch Windows service console, and restart Oracle AutoVue Server service
2. It stays at Starting status, and do not change to Running status even after waiting for a long time



Changes

 Restarted AutoVue server service from Windows Service Console

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.