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AutoVue Server Service Stays at Starting Status Forever and Fails to Restart When Restarted from Windows Service Console (Doc ID 2768041.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.1 and later
Generic Windows


Actual Behavior

AutoVue server service does not finish to start and stays at Starting status forever when restarted from Windows service console

Expected Behavior

AutoVue server service to startup quickly


The issue can be reproduced at will with the following steps:
1. Launch Windows service console, and restart Oracle AutoVue Server service
2. It stays at Starting status, and do not change to Running status even after waiting for a long time


 Restarted AutoVue server service from Windows Service Console


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