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New Installation 8.1 ALM "Oops[object Object]::error" for Application Preferences and "Unable To Perform Requested Operation Please Try Again Later" Errors for All Other ALM Screens (Doc ID 2768182.1)

Last updated on APRIL 12, 2021

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.1.0.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

For a new installation of ALM 8.1, there are user interface (UI) issues with various EPM module screens after installation of PFT 8101, FTP 8101 and ALM 8100.

ERROR
Funds Transfer Pricing -> Global Preferences



Invalid request / Error while processing request
Please contact your System Administrator for more information.

ALM -> Application Preferences Screen



Oops[object Object]::error

Issue with Rest of ALM screens:

Unable To Perform Requested Operation Please Try Again Later

From the catalina.out log file:

13:26:29.867 [https-jsse-nio2-8543-exec-7] INFO FSAPPS - Failed to fetch applicaltion preference
java.lang.Exception: Application preference setting not set by sysadmin for OFS_ALM
at com.ofs.fsapps.commonapps.appPreferences.client.ApplicationPreferenceModel.getApplicationPreference(ApplicationPreferenceModel.java:216) ~[commonapps_core-ws.jar:?]

The issue can be reproduced at will with the following steps:
1. Apply ALM 8.1 and upgrade to ALM 8.1.0.1 on existing PFT / FTP 8.1.0.1 instance
2. Check UI screens -- all other PFT / FTP screens are fine, seems most issues are primarily with ALM screens.

Changes

 New installation of ALM 8.1.0.0 on top of existing PFT / FTP 8.1.0.1 instance.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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