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While Posting MOCK STATEMENT DETAILS MAINTENANCE Transaction On MASTER Account , Details Are Not Getting displayed. (Doc ID 2768663.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Financial Services Lending and Leasing Cloud Service - Version 14.10.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Implementation Support

ACTUAL BEHAVIOR
---------------
While posting transaction there is no option to select for updating values in the associated accounts .
The latest transaction values are only getting reflected for master account , not working/not modifying for the associated accounts such way that ,
when user changes any mock statement informing and post the transaction on master account , then the values should reflect for the master account and respective associated as well.
 

EXPECTED BEHAVIOR
-----------------------
After posting the MOCK STATEMENT DETAILS MAINTENANCE on master account
Latest transaction details has to get updated in the master account and respective associated accounts as well.
  - Mock Statement Req
  - Mock Statement Run Date Next
  - Mock Statement Cycles
  - Mock Pre Statement Days
  - Stop Correspondence

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select any active account.
2. Click on customer service
3. Post a MOCK STATEMENT DETAILS MAINTENANCE transaction.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, transaction details are not getting updated. .

Cause

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In this Document
Symptoms
Cause
Solution


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