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Active Active: Default Cluster for the Undefined CustomerGroup (Doc ID 2768923.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

After configuring all customer to customerGroup1 and customerGroup2, found due to some operational mistakes the customer group is set as "null" for some of the customer. This is might be due to migration.
This customers with null customer group is getting rated/operated locally. So there is a possibility that this customers are getting rated or operated in both sites simultaneously.

Expectation is there should be another configuration for the customerGroup which will be valid for all other customerGreoup which are not in group1 or group2
 

EXPECTED BEHAVIOR
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Expectation is there should be another configuration for the customerGroup which will be valid for all other customerGreoup which are not in group1 or group2

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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