My Oracle Support Banner

CM to DM Connection is Taking Time (Doc ID 2768994.1)

Last updated on AUGUST 08, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 7.5.0.22.0 version the customer is facing performance issue when running Multi-Thread Application (MTA) application.

By enabling CM_DEBUG and CMAP_DEBUG, they found that for some of PCM_OP_SEARCH, it is taking time in making connection to DM Oracle (DMO).

E.g. The search started at 10:45:39 and connection established at 10:45:44 (5 sec gap), this is happening at different places in different execution (sometime for TRANS_OPEN, sometime for different config objects)

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.