Error "URLDownloadToCacheFile failed with HRESULT '-2146697208''' When Attempting to Install P6 Pro ClickOnce
(Doc ID 2769136.1)
Last updated on MARCH 22, 2022
Applies to:Primavera P6 Enterprise Project Portfolio Management - Version 18.8 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.
When attempting to install the P6 Professional ClickOnce client, the following error occurs.
URLDownloadToCacheFile failed with HRESULT '-2146697208'
Error: An error occurred trying to download <URL>/p6professionalcloud/x64/P6Professional.application'.
The issue can be reproduced at will with the following steps:
- In the P6 environment, click Install P6 Professional.
- On the next screen click the Install button.
- Download and run the setup.exe file.
- Observe the reported error.
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