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ALM Processing > Static / Dynamic Process Screens Get Spinning Hourglass in ALM 8.0.7.2 (Doc ID 2769164.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.7.2.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

The ALM Processing > Static / Dynamic Process screens are hanging when you try to open them.  There is a spinning hourglass and the screens fail to load.



Additionally, the following error is output to the Weblogic server log:

#### <[ACTIVE] ExecuteThread: '11' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <[ServletContext@455638928[app:<app> module:/<app> path:null spec-version:3.1]] Root cause of ServletException.
java.lang.NoClassDefFoundError: Could not initialize class com.ofs.fsapps.epm.common.util.JsonMappingMgr
        at com.ofs.fsapps.epm.staticAndDynamicProcess.controller.ProcessDetailsController.open(ProcessDetailsController.java:75)
       at jsp_servlet._fsapps._epm._staticanddynamicprocess._jsps.__processdetails._jspService(__processdetails.java:929)
       at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
       at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
       at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
       at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
       at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:350)
       at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
       at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:78)
       at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareFilter.doFilter(StrutsPrepareFilter.java:91)

You do not understand why the screens fail to load.

Cause

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In this Document
Symptoms
Cause
Solution


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