Users Unable To Accept E2B Report via ICSR Pending Screen - You Cannot Process the Report. The Report is Being Processed by <<username>> (Doc ID 2769433.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Life Sciences Argus Interchange - Version 7.0.7 and later
Information in this document applies to any platform.

Symptoms

Users are unable to accept some of the E2Bs from pending screen, when they try to accept a pop up appears saying:

"You cannot process the report. The report is being processed by name of user"

This is intermittent and does not replicate for all pending records.

Cause

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In this Document

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Users Unable To Accept E2B Report via ICSR Pending Screen - You Cannot Process the Report. The Report is Being Processed by <<username>> (Doc ID 2769433.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!