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Default Buyer Is Not Displayed For Items In Advanced Supply Chain Planning (Doc ID 2769725.1)

Last updated on APRIL 19, 2021

Applies to:

Oracle Advanced Supply Chain Planning - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supply Chain Workbench


ACTUAL BEHAVIOR
---------------
In the ASCP Workbench (Items form), there are multiple items displayed for the TST:A organization. TST:A belongs to the Canadian business group.
In the Organization Items form on the EBS instance, different items are assigned different Default Buyers.
For example
- Item 123 is assigned the Default Buyer <Buyer A>
- Item 456 is assigned Default Buyer <Buyer B>

<Buyer A> is an employee in the Canadian Business Group
<Buyer B> is an employee in the US Business Group

When looking for the Buyer Name in the Supply Chain Workbench in TST:A, only those buyers that are employed in the same business group and the organization are displayed. The others are left blank.
For example
- Item 123 in TST:A shows a Buyer Name of <Buyer A>
- Item 456 in TST:A shows the Buyer Name as NULL


EXPECTED BEHAVIOR
-----------------------
The Buyer Name should be populated for all items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign a buyer from a different business group to an item in the Organization Items form
2. Run collections
3. Run the plan

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run any queries based on the Buyer Name

Cause

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In this Document
Symptoms
Cause
Solution
References


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