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Error: "Unable to launch the application" When Trying to Launch e6 Java Client (Doc ID 2770352.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Agile Engineering Data Management - Version 6.2.1.0 and later
Information in this document applies to any platform.

Symptoms

 The user upgraded to RUP 6 of Agile EDM 6.2.1

 

After clicking on Java Client- WebStart to open the Agile e6 Java Client the download begins and after a short time the following error message shows up:

Unable to launch the application

 

The following error shows up in the java client log :

#### Java Web Start Error:
#### JAR resources in JNLP file are not signed by same certificate
cache: Cancel delay cleanup: URL: http://<server_name>/Jacc/images/agile-frame.png | C:\Users\f94557\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\21\63f6c955-6db50515.idx
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@6c770f2c: 2
ui: missing resource: java.util.MissingResourceException: Can't find resource for bundle com.sun.deploy.resources.Deployment, key Ok
ui: missing resource: java.util.MissingResourceException: Can't find resource for bundle com.sun.deploy.resources.Deployment, key Ok
ui: missing resource: java.util.MissingResourceException: Can't find resource for bundle com.sun.deploy.resources.Deployment, key Details
cache: registerReference: com.sun.deploy.cache.MemoryCache$CachedResourceReference@6c770f2c: 3

 

 

 

Cause

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In this Document
Symptoms
Cause
Solution

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