Hold Request Should Hold Bill Generation Process at Person Level and Create To-do For Each Hold Request
(Doc ID 2770602.1)
Last updated on APRIL 23, 2021
Applies to:
Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On ORMB v2.9.0.0.0, Hold request should hold the bill generation process at Person level and create To-do for each hold request.
Current functionality does not allow users to select PERSON along with Billing process as operation.
There is no To-Do generated while a particular Account or Person is put on HOLD for any of the selected process.
There is no reminder To-Do create on the end date or when hold is released in the system.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |