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Issues after escalating the Alert for a Good Guy (Doc ID 2771519.1)

Last updated on MAY 02, 2021

Applies to:

Oracle Financial Services Transaction Filtering - Version 8.0.6 and later
Information in this document applies to any platform.

Symptoms

User is facing below issue in TF Alert summary section for good guy feature.

Issue 01 : After escalating to the higher level, we can still change the good guy information in each match.

Issue 02: After refreshing the message, the Action button in Match Summary can be used to take some actions ( Suspicious All or Clean All).

Steps to Reproduce Problem

Step 1 : Log in to TF using TFAnalyst
Step 2 : Assigned the alerts and make all the matches to suspicious
Step 3 : Escalate the alert
Step 4 : Add good guy and refresh

Cause

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In this Document
Symptoms
Cause
Solution


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