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RM 4.5 Process Hangs on 'Remaining New Business' Step (Doc ID 277157.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Risk Manager - Version 4.5 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA)
Note: All OFSA 4.5 products have reached sustaining support.


In Oracle Risk Manager (RM) 4.5, when users run an RM Process ID that includes New Business, the process hangs on the server at the step 'Remaining New Business'.  If users run the process without the New Business IDs (Leaf Characteristics ID, Forecast Balance ID, Maturity Mix ID, Pricing Strategy ID, etc.), it runs successfully.

Additionally, if users run the RM Process ID against last month's data, it runs successfully.  There are new COA / Currency values added in the current month and definitions for these new products have been added to the New Business IDs.

Users can also run the Process successfully if they filter on certain COA values.  The issue is limited to certain COAs.

Note: Users have already cleaned shared memory on the server and the issue still exists after cleaning the semaphores.




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