RM 4.5 Process Hangs on 'Remaining New Business' Step (Doc ID 277157.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Risk Manager - Version 4.5 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA)
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

In Oracle Risk Manager (RM) 4.5, when you run an RM Process ID that includes New Business, the process hangs on the server at the step 'Remaining New Business'.  If you run the process without the New Business IDs (Leaf Characteristics ID, Forecast Balance ID, Maturity Mix ID, Pricing Strategy ID, etc.), it runs successfully.

Additionally, if you run the RM Process ID against last month's data, it runs successfully.  There are new COA / Currency values added in the current month and definitions for these new products have been added to the New Business IDs.

You can also run the Process successfully if you filter on certain COA values.  The issue is limited to certain COAs.

Note: You have already cleaned shared memory on the server and the issue still exists after cleaning the semaphores.

Cause

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