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Alert Zone Is Not Displaying Alerts Since Adobe Flash Reached End Of Life (Doc ID 2771673.1)

Last updated on MAY 11, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 to 2.2.0.3.13 [Release 2.1 to 2.2]
Information in this document applies to any platform.

Symptoms

The Dispatchers are not seeing any entries in their Alert Queue nor in their Backup Alert Queue in the Dashboard. This is a big concern as when a mobile user hits their Panic button on their MCP, no one is being notified.

 

Cause

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