My Oracle Support Banner

Tax is Not Getting Adjusted for Bill_Now Events at Parent Level Account (Doc ID 2771920.1)

Last updated on APRIL 29, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.22.0 and later
Information in this document applies to any platform.

Symptoms

On : BRM (Billing and Revenue Management) 7.5.0.22.0 Version :

ACTUAL BEHAVIOR
---------------
Tax is not getting adjusted in case of event adjustment opcode call after Bill_Now.


EXPECTED BEHAVIOR
-----------------------
Tax amount also should be adjusted in case of event adjustment.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1)Created one paying account with two non paying subordinate accounts.
2)Loaded one usage for each ship to.
3)Executed Bill_Now at parent account level. Cycle/tax event got generated at parent account level.
4)Tried to do event level adjustment for ship to account.
5) Usage amount got adjusted but tax amount is not reversed.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.