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Accessing Convergence With IE11 - Issues When Responding to Email (Doc ID 2772281.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

When accessing Convergence via IE11 and when responding to an email, the first line goes a little bit to the left when hitting enter for the next line. As a result, the user is unable to modify that line and when sending the email, that first line is not received.
This happens with both the Classic and Ecko layouts in Convergence.

Changes

 

Cause

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