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Accessing Convergence With IE11 - Issues When Responding to Email (Doc ID 2772281.1)

Last updated on APRIL 28, 2021

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.


When accessing Convergence via IE11 and when responding to an email, the first line goes a little bit to the left when hitting enter for the next line. As a result, the user is unable to modify that line and when sending the email, that first line is not received.
This happens with both the Classic and Ecko layouts in Convergence.




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