Retail Consulting Support and Custom Modifications: How to Create Service Requests in My Oracle Support? (Doc ID 2772942.1)

Last updated on AUGUST 07, 2023

Applies to:

Purpose

This document provides guidance to customers on how to create Service Requests in the My Oracle Support for Oracle Consulting support. The details presented in this document must be followed when you have an active consulting engagement with Oracle Consulting Services.

Scope

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus

Oracle Retail Inventory Optimization Cloud Service

Oracle Retail Inventory Optimization Cloud Service Advanced Edition

Oracle Retail Insights Cloud Service Advanced Edition

Oracle Retail Insights Cloud Service Suite

Oracle Retail Enterprise Inventory Cloud Service

Oracle Retail Store Operations Cloud Service

Oracle Retail Merchandising Foundation Cloud Service

Oracle Retail Pricing Cloud Service

Oracle Retail Allocation Cloud Service

Oracle Retail Invoice Matching Cloud Service

Oracle Retail Integration Cloud Service

Oracle Retail Merchandising System

Oracle Retail Store Inventory Management

Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.