Retail Consulting Custom Modifications: How to Create Service Requests in My Oracle Support? (Doc ID 2772942.1)

Last updated on MARCH 06, 2023

Applies to:

Purpose

This document provides guidance to customers on how to create Service Requests in the My Oracle Support or Cloud Support Portal to report issues against the Retail Consulting Custom Modifications. The details presented in this document must be followed when you have an active consulting engagement with Oracle Retail Consulting Services.

Scope

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus

Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus

Oracle Retail Merchandising System

Oracle Retail Merchandising Foundation Cloud Service

Oracle Retail Sales Audit

Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.