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Retail Consulting Custom Modifications: How to Create Service Requests in My Oracle Support? (Doc ID 2772942.1)

Last updated on APRIL 30, 2021

Applies to:

Oracle Retail Merchandising System
Oracle Retail Merchandising Foundation Cloud Service
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service
Oracle Retail Sales Audit
Information in this document applies to any platform.

Purpose

This document provides guidance to customers on how to create Service Requests in the My Oracle Support or Cloud Support Portal to report issues against the Retail Consulting Custom Modifications. The details presented in this document must be followed when you have an active consulting engagement with Oracle Retail Consulting Services.

Scope

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus

Oracle Retail Merchandising System

Oracle Retail Merchandising Foundation Cloud Service

Oracle Retail Sales Audit

Details

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In this Document
Purpose
Scope
Details

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