My Oracle Support Banner

NullPointerException While Sending a Log Request to Log Server If It's Down (Doc ID 2773079.1)

Last updated on DECEMBER 07, 2022

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
------------------------

If the Log Server is down and LogServerAdapter is trying to send an event by connecting to the Log Server, then the below exception is thrown in the OOTB LogConnection class:
After that, when the Log Server is up again, any new log requests still not being submitted to Log Server.

ERROR
-----------------------
2021-03-09 12:29:39,072 ERROR [stderr] (Thread-15612) Exception in thread "Thread-15612" java.lang.NullPointerException.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.