My Oracle Support Banner

Primavera Gateway Synchronizations Are Not Running in Gateway When Initiated from P6. The P6 Log Shows No Gateway Job Number and No Job Is Created in Gateway. (Doc ID 2774032.1)

Last updated on JUNE 07, 2021

Applies to:

Primavera Gateway - Version 19.12 and later
Primavera P6 Enterprise Project Portfolio Management - Version 19.12 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

When attempting to run a Primavera Gateway synchronization from P6, the following error occurs.

ERROR
-----------------------
Synchronization Service Log
Run on <TIME>
All the dates are in GMT+0:00 time zone
Send To Gateway
Synchronization service job failed.
Start Time <TIME>
End Time <TIME>
Settings
Gateway URL: <HOST>/gatewayapi
P6 Deployment Name: P6 Deployment

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.