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RMSSUB_FULFILORD Throws "Duplicate Transaction Level Items Exist For Customer Order" Error (Doc ID 2775130.1)

Last updated on MAY 12, 2021

Applies to:

Oracle Retail Merchandising System - Version 14.1.3 to 14.1.3 [Release 14.1]
Information in this document applies to any platform.


Customer orders do not accept a payload with the same items appearing two times with distinct unit retail. RMS throws UNIQUE_ITEM_PER_CO error.

UNIQUE_ITEM_PER_CO - Duplicate transaction level items exist for Customer order no %s1, Fulfill order no %s2.

What is Working

Store Inventory Management (SIM) integrates the payload with no error.

Steps to Recreate
Consider a promotion BOGO-half-off where the client buys one gets the second item 50% off.

For example, item A with unit retail of 89.99, the second piece costs 49.99.

Order Management System (OMS) deals with this scenario by generating the payload to be consumed by Fuilfill WebService:

But the Fulfillment WebService does not accept this payload and fails with the following error message: UNIQUE_ITEM_PER_CO.




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