My Oracle Support Banner

Customer Summary Does Not Show Customer's Data Under Alert Details Tab (Doc ID 2776321.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Financial Services Trade-Based Anti Money Laundering Enterprise Edition - Version 8.0.8 and later
Information in this document applies to any platform.

Symptoms

AML Alerts Details missing Customer info. shown the Customer Summary Section. (Attached Screenshot)

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.