When Try to Upload File Attachment Getting Error: "Your Preferred File Manager Is Not Accessible. Please Contact The System Administrator" When installed File Manager on existing Agile Application Server
(Doc ID 2776457.1)
Last updated on FEBRUARY 13, 2024
Applies to:
Oracle Agile PLM Framework - Version 9.3.6.0 and laterOracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.
Symptoms
When a user tries to upload a file from Agile PLM Web Client to an existing File Manager which is installed on the same server as the application server an error is displayed.
ERROR:
Your preferred File Manager is not accessible. Please contact the system administrator
STEPS:
- Start the Agile Application Server and the File Manager Server
- Log into Agile PLM Web Client
- Open Part object, Go to Attachment Tab and try to add/upload a file
- Getting error
FACT:
Issue is also reproducible in Agile PLM Java Client.
Changes
New installation of File Manager IFS on existing Agile Application server.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |