My Oracle Support Banner

ReIM Intermittently Crashes When In Summary Match Screen (Doc ID 2776573.1)

Last updated on MAY 20, 2021

Applies to:

Oracle Retail Invoice Matching - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

Application is intermittently crashes when in summary match screen.

Users are being kicked out of the application intermittently from summary match screen when providing the order number.

Steps To Recreate :

1. In summary match find screen enter the order_no getting 'Invalid ID' error,
    Instead of the message 'Invalid ID' if users enters an invalid RMS order then a message something like 'Invalid Order',
    and if user enters a valid order and no receipts available then an appropriate message would be helpful.

2. If user enters and order number, then add that order number as a filter criteria for the LOV.

3. If user clicks on Order LOV without additional criteria, prompt the user to enter one similar to the what was implemented in Invoice Header screen.
    The same change would be required in the document search screen (View).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.