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Error No:402000610 When Attempting to Generate Follow Up Report For a Specific Case (Doc ID 2776953.1)

Last updated on MAY 19, 2021

Applies to:

Oracle Argus Safety - Version 8.1 and later
Information in this document applies to any platform.

Symptoms

Unable to generate follow up report for a specific case and the following error is received.

"Error No:402000610 Description Case XXXXXXXXX is missing mandatory information. The following element is a MANDATORY element and must contain data: REPORTTYPE. Stored procedure: GENERATE_SAFETYREPORT See report details."


Steps to reproduce:
1. Create a new case
2. Enter all necessary information into the case
3. Schedule, generate and transmit Initial report
4. Schedule, generate and transmit F/U#1 report
5. Schedule and generate F/U#2 report
6. Above error is receive

Cause

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In this Document
Symptoms
Cause
Solution


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