My Oracle Support Banner

Usage Transactions Are In “System Error” Status After MDM Received The Usage Request (Doc ID 2777418.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle Utilities Meter Data Management - Version 2.3.0.2.0 to 2.4.0.0.0 [Release 2.3 to 2.4]
Information in this document applies to any platform.

Symptoms

In Oracle Utilities Meter Data Management v 2.3.0.2


ISSUE
-------------------
• Usage Transactions are in 'System Error' status after MDM received the Usage Request.
Usage Transaction in System Error due to ArrayIndexOutofBoundsException
Upon checking, our custom code CmGetFrequentlyReadScalarUsagePhaseInAlgComp_Impl Is calling the base code RetrieveMeasurementQualityAssessments_Impl. The ArrayIndexOutofBoundsException is being trigger by the base code - There is a difference between the MDM 2.3 vs MDM 2.2 code for the RetrieveMeasurementQualityAssessments_Impl


ADDITIONAL INFORMATION
-------------------
Recent changes: upgrade from 2.2.0.1.0 to 2.3.0.2.0



Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.