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"This page isn't responding" When Attempting to Open a Specific Project in P6 Web. (Doc ID 2777531.1)

Last updated on MAY 03, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 20.12.3.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open a specific project in P6 Web, one of the following errors occurs in the browser:

Edge browser:

This page isn't responding.

Other browsers:

The pulsing 3 dot icon displays indefinitely, or the browser crashes.

The following error can be found in a HAR log file:

jquery.js:2 jQuery.Deferred exception: Maximum call stack size exceeded RangeError: Maximum call stack size exceeded
at _.applyTimescale (http://<host>:8203/p6/javascripts-min/1619638443926/lib/ganttapi.js:1:27541)
at _.createTimeScale (http://<host>:8203/p6/javascripts-min/1619638443926/lib/ganttapi.js:1:23356)

The issue can be reproduced at will with the following steps:

  1. Open a project in P6 Web.
  2. Navigate to the Activities page.
  3. Observe the reported issue.

Changes

 

Cause

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