My Oracle Support Banner

CLI-DN Screens Hangs when Edit Button is Clicked too Often (Doc ID 2777933.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle Communications Network Charging and Control - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Oracle Communications Convergent Charging Controller - Version 12.0.2.0.0 to 12.0.3.0.0 [Release 12.0.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Network Charging and Control (OCNCC or NCC) versions 12.0.2.0 and 12.0.3.0, there is an issue with the Calling Line Identifier - Destination Number (CLI-DN) screen when editing a CLI-DN entry.

If the Edit button in the CLI-DN screen is clicked too often in quick succession (after closing the new pop up window), the entire NCC User Interface (UI) will lock up and become unresponsive.  Killing the Jave process and restart the screens is the only way to restore usability.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.