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Oracle Commerce Guided Search's Index Scripts Do not Run with 11.3.2 Version (Doc ID 2777963.1)

Last updated on MAY 24, 2021

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3.2 and later
Oracle Commerce Platform - Version 11.3.2 and later
Information in this document applies to any platform.

Symptoms

After a fresh install of Oracle Commerce Guided Search 11.3.2, an index job ran from ProductCatalogSimpleIndexingAdmin but it does NOT trigger Guided Search side of indexing script.  Guided Search baseline_update or partial_update script needs to be run manually.

All the customers' environments were upgraded to 11.3.2 and the same issue occurrs in all the environments.  OWSM (Oracle Web Service Managers) is used in these environments.

Changes

Upgraded both Commerce Platform (ATG) and Commerce Guided Search (Endeca) from 11.3.1 to 11.3.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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