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Accrual Calculated In Ignore Status For A Completed Bill (Doc ID 2778052.1)

Last updated on MAY 25, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, BT - Batch

ACTUAL BEHAVIOR
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Steps:

1) Cancel a bill and then regenerated the bill through billing batches
2) Create accrual on the same account and it's going into ignore status.
Seems like the algorithm(C1_ACCR_CAL) plugged on accrual type is still considering the old cancelled bill for accrual creation and moving accrual to ignore status.
The expectation for accrual calculation is it should look for the latest completed historical bill i.e. the newly completed bill.

Cause

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In this Document
Symptoms
Cause
Solution
References


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