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CDRs Are Impacting Old Billing Account After Service Transfer (Doc ID 2778452.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 12.0.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Issue is that, after Service Transfer, Call Detail Records (CDRs) are impacting item object that belongs to old billing account instead of impacting the new account.

Steps to reproduce:

  1. Create Account - A
  2. Create Account - B
  3. Rate one CDR
  4. Transfer service from Account-A to Account-B
  5. Rate one more CDR after service transfer time 



Cause

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In this Document
Symptoms
Cause
Solution
References


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