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Email Notifications Missing Comments for Product Portfolio Management(PPM) Objects (Doc ID 2778836.1)

Last updated on MAY 24, 2021

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Comments are not seen in the email Notifications in case of PPM objects, with all the required privileges

EXPECTED BEHAVIOR
Comments should be seen in the email Notification in case of PPM objects

STEPS
The issue can be reproduced at will with the following steps:
1. Log into Web Client
2. Open any PPM Object.
3. Click on Comment button and add comments
4. Send comments to users
5. The users do not see the comments in the Email notification.
6. Open the history tab of the PPM Object and comments are present in the tab.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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