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Batch Coupons Created from BCC are Failing with ErrorCode "noCouponFound" when Applied in Production Storefront Application. (Doc ID 2779594.1)

Last updated on JUNE 11, 2021

Applies to:

Oracle Commerce Platform - Version 11.3 to 11.3.2 [Release 11]
Information in this document applies to any platform.

Symptoms

Batch Coupons Created from BCC are failing when applied in the Production storefront application. 


The issue can be reproduced at will with the following steps:

  1. Create item discount from BCC
  2. Create a coupon batch linked to the item discount.
  3. Export the coupons created in an excel file.
  4. Use any coupon from the excel file in the Production storefront application.
  5. Coupon will not be applied and the Error response documented above is received in response.

 

Cause

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In this Document
Symptoms
Cause
Solution


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