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OFSAA UI Does Not Come Up Post OFSAAI and ALM Upgrade to 8.0.6 (Doc ID 2780162.1)

Last updated on MARCH 01, 2023

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI / AAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)


The login page does not appear after running the OFSAAI & ALM upgrade to 806 from 8.0.2 version. The upgrade for both AAI and ALM appear to be successful.
The screen shows the following error:

Error Page Exception

SRVE0260E: The server cannot use the error page specified for your application to handle the Oracle Exception printed below.

Original Exception:

Error Message: java.lang.NullPointerException
Error Code: 500
Target Servlet: GenericServletWrapper
Error Stack:
  at com.iflex.fic.filters.FilterServlet.doFilter(

The SystemOut.log also has errors:

[5/19/21 17:46:29:433 AST] 000000a7 webapp E logServletError SRVE0293E: [Servlet Error]-[GenericServletWrapper]: java.lang.NullPointerException
at com.iflex.fic.filters.FilterServlet.doFilter(
at com.iflex.fic.filters.EncodingFilter.doFilter(


[5/19/21 17:46:29:486 AST] 000000a7 ServletWrappe I init SRVE0242I: [ofsaaepm] [/ofsaaepm] [/error_page.jsp]: Initialization successful.
[5/19/21 17:46:29:510 AST] 000000a7 ServletWrappe E service SRVE0068E: An exception was thrown by one of the service methods of the servlet [/error_page.jsp] in application [ofsaaepm]. Exception created : [java.lang.NullPointerException
at javax.servlet.http.HttpServlet.service(

The issue can be reproduced at will with the following steps:
1. Invoked ALM utility and upgraded OFSAAI to 806
2. Invoked ALM utility again and upgraded ALM (custom data model upload done during upgrade). Model upload and upgrade of ALM went successfully. No errors in log.
3. Re-created ear file and deployed in Websphere


Upgrade from 8.0.2


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