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OFSAA UI Does Not Come Up Post OFSAAI and ALM Upgrade to 8.0.6 (Doc ID 2780162.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI / AAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

The login page does not appear after running the OFSAAI & ALM upgrade to 806 from 8.0.2 version. The upgrade for both AAI and ALM appear to be successful.
The screen shows the following error:

ERROR
Error Page Exception

SRVE0260E: The server cannot use the error page specified for your application to handle the Oracle Exception printed below.

Original Exception:

Error Message: java.lang.NullPointerException
Error Code: 500
Target Servlet: GenericServletWrapper
Error Stack:
java.lang.NullPointerException
  at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:591)

The SystemOut.log also has errors:

ERROR
[5/19/21 17:46:29:433 AST] 000000a7 webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[GenericServletWrapper]: java.lang.NullPointerException
at com.iflex.fic.filters.FilterServlet.doFilter(FilterServlet.java:591)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.iflex.fic.filters.EncodingFilter.doFilter(EncodingFilter.java:105)

...

[5/19/21 17:46:29:486 AST] 000000a7 ServletWrappe I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: [ofsaaepm] [/ofsaaepm] [/error_page.jsp]: Initialization successful.
[5/19/21 17:46:29:510 AST] 000000a7 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [/error_page.jsp] in application [ofsaaepm]. Exception created : [java.lang.NullPointerException
at com.ibm._jsp._error_5F_page._jspService(_error_5F_page.java:128)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)


The issue can be reproduced at will with the following steps:
1. Invoked ALM utility and upgraded OFSAAI to 806
2. Invoked ALM utility again and upgraded ALM (custom data model upload done during upgrade). Model upload and upgrade of ALM went successfully. No errors in log.
3. Re-created ear file and deployed in Websphere

Changes

Upgrade from 8.0.2

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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