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Workflow Task Items Using SystemDate As CreatedGmt (Doc ID 2780167.1)

Last updated on JUNE 02, 2021

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.29 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.29 version, General

ACTUAL BEHAVIOR
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Workflow task items using SystemDate as CreatedGmt. When a Workflow Task item is created via requirement processing, the CreatedGMT value is being set to the current SystemDate instead of using a current timestamp. Additionally when UpdatedGmt is updated for the Workflow Task item, in most cases it also does not use a timestamp, but the date 00:00:00 (for hh:mm:ss). There is a business need to be able to assign the oldest (based on Timestamp) workflow item.


EXPECTED BEHAVIOR
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When a Workflow Task item is created via requirement processing, the CreatedGMT should be an accurate timestamp for when the item was created.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Created RequirementDefinition that includes a WorkflowTask
2. Process requirement to state that generates WorkflowTask
3. Verify that CreatedGMT for WorkflowTask item is set to current system date and does not include hours minutes seconds

Cause

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In this Document
Symptoms
Cause
Solution
References


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