My Oracle Support Banner

Duplicate TRAN_DATA For Cancelled Quantities Of RTV For Unavailable Inventory (Doc ID 2780436.1)

Last updated on JUNE 12, 2021

Applies to:

Oracle Retail Merchandising System - Version 16.0.2 and later
Information in this document applies to any platform.

Symptoms

return To Vendor (RTV) created in RMS and shipped in SIM creates duplicate transaction data for cancelled quantities.

Steps to Reproduce:
1. Create a RTV Request for an item to return 6 quantities from unavailable inventory.
2. Ship the RTV in SIM using the rtv request but return just only 4 quantities.
3. Notice TRAN_DATA is created with duplicate tran_code 25 for the 2 canceled quantities.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.