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Error "RadiusGatewayMessagesBundle-31016: Cannot Handle Access Request" While Authentication (Doc ID 2780783.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version and later
Information in this document applies to any platform.


While doing the authentication using Access-Request via radius, there is an error thrown "RadiusGatewayMessagesBundle-31016: Cannot handle Access Request".
Note - Elastic Charging Engine (ECE) and Oracle Communications Billing and revenue management (BRM) are installed on different machines.

Steps to reproduce the issue:
1. Create an account, service using Alias and password
2. Send Access-Request


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