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Cannot Add Related Pick-up On Windows 10 App (Doc ID 2781824.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.3.0 to 2.3.0.3.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.3.0 version, Mobile Application

Cannot add related pick-up on Windows 10 App

I'm trying to add related pickup in Windows 10 App for the first time. At first, it seems that there is no issue adding the pick-up order. However, for "Add Another" the screen is not responding after the check button was clicked. Need to force close the application. When I reopen it, the first pick-up order wasn't created at all and not available on the task list.

Changes

 

Cause

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