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Person Or Account Override Address On Stop Process Shows All Address Fields (Doc ID 2782686.1)

Last updated on JUNE 17, 2021

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version, ENV - Environment

ACTUAL BEHAVIOR
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Person or Account Override Address on Stop Process shows all address fields

  While Analyzing CC&B 2.8 features,

When updating the Bill Address Source on Panel 2 of the Stop Process, the user is presented with a UI Map to enter the address details. All the base address fields are presented regardless of the Country setup. The same issue may be found on Start Service Panel 4 – Person and Account.

Cause

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In this Document
Symptoms
Cause
Solution
References


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