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Approval Workflow For Custom Solution (Doc ID 2782901.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


On : version, MICC Transfer to TSC

Approval workflow for custom solution

As per requirement, there are some clients who wish to keep the direct debit instruction on hold until an explicit confirmation is received. To meet this requirement, a custom algorithm is plugged in on the 'Post Bill Completion' spot to put direct debit requests on hold as soon as the bill is completed. To facilitate the business users to release the hold placed on the direct debit, a custom zone is created which provides a button 'Release' against each bill id. The button triggers a Groovy based script which invokes the BILL ACH DTO to release the hold on the direct debit.
A new requirement is now to facilitate approval workflow on the release action. Since the script uses a DTO and not a BO, the out of the box approval workflow feature can not be achieved. On observation it has been confirmed that no base BO and MO are available for the BILL ACH entity.
Please suggest how we can achieve approval workflow for our solution.


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