Integration User Time Zone Not Honored
(Doc ID 2782997.1)
Last updated on JULY 12, 2022
Applies to:
Primavera Unifier Cloud Service - Version N/A and laterPrimavera Unifier - Version 19.12 and later
Information in this document applies to any platform.
Symptoms
On Unifier : Any Version that supports an Integration User
When creating data by way of the Integration User:
EXPECTED BEHAVIOR
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The Date/Time stamp in all locations/views should always honor the Time Zone set for the Integration User.
ACTUAL BEHAVIOR
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The Date/Time stamps in some locations/views are NOT honoring the Integration User's Time Zone.
Example: Integration User's Time Zone is set to UTC-3. Create a Business Process record with the Integration User. Using a Data View to check the data the date field is showing as YYYY/MM/DD 00:00. However when checking the data through the Business Process record's UI the time is showing as 09:00 PM - three hours earlier.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, confusion on what the system is supposed to display for the various ways to obtain date/time data.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |