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Integration User Time Zone Not Honored (Doc ID 2782997.1)

Last updated on JUNE 15, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 19.12 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version that supports an Integration User

When creating data by way of the Integration User:

EXPECTED BEHAVIOR
-----------------------
The Date/Time stamp in all locations/views should always honor the Time Zone set for the Integration User.

ACTUAL BEHAVIOR
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The Date/Time stamps in some locations/views are NOT honoring the Integration User's Time Zone.

Example: Integration User's Time Zone is set to UTC-3. Create a Business Process record with the Integration User. Using a Data View to check the data the date field is showing as YYYY/MM/DD 00:00. However when checking the data through the Business Process record's UI the time is showing as 09:00 PM - three hours earlier.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, confusion on what the system is supposed to display for the various ways to obtain date/time data.

Cause

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In this Document
Symptoms
Cause
Solution
References


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