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Unable to Log Into Agile PLM Using an Internal User Error "Your account is not active. Please contact your PLM Administrator" (Doc ID 2783746.1)

Last updated on JUNE 15, 2021

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


Unable to log into Agile PLM using Web Client or Java Client as an internal user such as agileuser

Your account is not active. Please contact your PLM Administrator

This issue can be reproduced at will with the following steps:
Log into Web Client http://server:port/Agile/PLMServlet



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