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Issue with getting attachment through SDK after applying SSL (Doc ID 2783761.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Goal

Unable to fetch/download attachments through a standalone code on the Agile server or through the SDK client.

<Warning> <Security> <BEA-090504> <Certificate chain received from <hostname>.<domain-name>.com - <IP address> failed hostname verification check. Certificate contained *.<domain-name> but check expected <hostname>.<domain-name>.com
com.agile.webfs.components.common.RepositoryException: The preferred file server : https://<hostname>.<domain-name>.com/Filemgr/services/FileServer for current user is down. Please contact the system administrator.




 

Solution

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In this Document
Goal
Solution


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