After Implementing SAML-SSO the Error "Error 500 : Internal Server Error" Appears When the Agile Web Client Session Times Out
(Doc ID 2783992.1)
Last updated on JUNE 14, 2021
Applies to:Oracle Agile PLM Framework - Version 220.127.116.11 and later
Oracle Agile Product Collaboration - Version 18.104.22.168 and later
Information in this document applies to any platform.
When the Agile WebClient session times out the below error message is displayed in the browser
Error 500 : Internal Server Error
- Enable SAML-SSO for Agile PLM using Azure IDP
- Log into Agile WebClient
- Keep the Agile session idle until it times out
- Environment is clustered
- Issue is not happening in a standalone environment
Enabled SAML-SSO for Agile using Azure IDP
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