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MAIN Address With Effective Date = Current Date Are Set To Blank When An Address Update Is Done (Doc ID 2784489.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.9.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.9.0.0.0 version, 
ACTUAL BEHAVIOR
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MAIN address with effective date = current date are set to blank when an Address update is done

The details of the MAIN Address with effective date = current date are set to blank when an Address update is done via inbound message.




STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Address for the Group Customer with an Effective Date of the Process Date.
2. Update the Address with a different Effective Date. Notice that a new address is created with an effective date of May 10, 2021. But the Old Address details become blank.
3. Check the logs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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