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OMA Is Crashing During Map Update. Causing App Think All Maps Need To Be Redownloaded (Doc ID 2784819.1)

Last updated on JULY 07, 2021

Applies to:

Oracle Utilities Network Management System - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Oracle Network Management for Utilities - DMS - Version 2.4.0.1.0 to 2.5.0.1.0 [Release 2.4 to 2.5]
Information in this document applies to any platform.

Symptoms

On : 2.4.0.1.0 version, Mobile Apps


OMA is crashing during map update. Causing app think all maps need to be re-downloaded.

OMA app is built with zip files of several thousand maps
Maps are rebuilt every night, and increment updated in OMA
New users are being on added to the OMA users and when they load OMA for the first time they unzip what is built with the app.
There are currently about 3000 maps that need to be updated when they open the OMA map for the first time
They choose the option to download all map updates
The leave the app on the Map Update screen and wait
Sometimes the OMA app will crash during the update process.
When they open the app back up it shows the full amount of maps will need to be downloaded again.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Fix Description
 Migration
References


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