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Hold Start Date is not Editable (Doc ID 2784974.1)

Last updated on JUNE 22, 2021

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.8.0.0.0 version,


ACTUAL BEHAVIOR
---------------
Hold START DATE field is made Non Editable in RMB 2.8.0.0.0 version.

EXPECTED BEHAVIOR
-----------------------
Hold START DATE field should be editable for users to create future dated Hold Requests/Past Dated Hold Requests.

This should be applicable for below 3 places:

1. Hold Request Main Section;
2. Hold Entities Section;
3. Hold Process section.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go To Menu=>Financial=>Hold Request=>add=>select Hold Request Type=>ok;
2. Hold Request Main Page will open=>Start Date Field should Editable;
3. Hold Entities=>Start Date;
4. Hold Process=>Start Date;
5. Fill Required Fileds => Save;
Record should save successfully.

Cause

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In this Document
Symptoms
Cause
Solution
References


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