My Oracle Support Banner

Client Adresse Screen Contexual Variable Not Working Properly (Doc ID 2785464.1)

Last updated on JUNE 18, 2021

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.2.0.0 version, General

ACTUAL BEHAVIOR
---------------
There is an issue with the client's address screen where contextual variables are not working properly. Use the Client:Clientguid to find and calculate value to determine whether or not to display some fields.
But... Since Client:ClientGuid returns null on new address, fields that should be displayed are not. When you are on a existing address it works.

EXPECTED BEHAVIOR
-----------------------
Contextual variable should work as suposed to.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use CLIENT:CLIENTGUID in a new address. The contextual variable will return null

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.