'Data Entry Error : ' Message appears when trying to open a CRF window (when using the 'Google Chrome', 'Edge Chromium' Browsers).
(Doc ID 2786121.1)
Last updated on JUNE 16, 2022
Applies to:Oracle Clinical Remote Data Capture Option - Version 5.2.1 and later
Information in this document applies to any platform.
RDC 5.2.1: 'Data Entry Error : ' message appears when trying to open a CRF window after previously:
- saving CRF data after using the Data Entry Windows 'red x' button
- opening and closing CRFs using the browsers 'red x' button
After pressing [OK] on the above error message then it is not possible to open any Data Entry Windows (clicking on a CRF cell does nothing).
Issue happens when using the following browsers:
- Google Chrome
- Edge Chromium
The following error appears in the '<server>_OPA_1-diagnostic.log' file:
Testcase document which demonstrates the 'Data Entry Error : ' error for the below scenarios:
- entering/saving data using the Data Entry Windows 'red x' button
- opening and closing CRFs using the Browsers 'red x' button
is available (click here to download).
A secondary issue which can also be seen after closing a CRF window using the browsers 'red x' button is the following message appears when clicking on the [Add Visit Page] or [Add Other Page] buttons:
Testcase document which demonstrates above message is available (click here to download).
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